Delivery to Countries
Whenever possible, we offer worldwide delivery. Please select your country of delivery upon ordering to view our online offer.
In addition to offering worldwide delivery, we exclusively ship your order with the highest options for insurance, coverage and protection.
The cost of shipping to any destination in which you are located, reflects this full insurance coverage, liability insurance in case of loss or damage caused by the courier.
For every order and whenever applicable to the corresponding country, the declared customs value represents the full price paid by you for your order. This serves as a protection for you as the customer, and for us in case of theft or damage of your order.
Following Your Order
For ever order, you can follow the progress of your order online through the tracking information provided to you for any order that you have placed.
Exchange and Return Conditions
Only orders purchased via the e-Boutique can be returned or exchanged via the e-Boutique.
Orders that have been engraved, embossed or altered cannot be returned or exchanged.
Legend Model cars will not accept returns if the item shows signs of wear, has been damaged or has been used, or is not in its original condition.
Delivery
All products ordered through our website are brand new and have never been used, opened nor modified from their original packaging.
All products that you have purchased are carefully packaged, prepared and protected for shipping to your indicated address.
Upon delivery, it is strongly recommended for you to open and examine the contents of the package.
Any damage to the contents of your shipment must be declared to us up to a limit of 5 days.
Any damage to the contents of your shipment that are not declared within this limit removes our responsibility to resolve the issue as well as to repair any damage.
In the case that we resolve the issue as well as to repair any damage, all costs will be incurred by us.
Return of Damaged Goods
Any products that present signs of damage will be returned to us, with respect to the deadline described above.
Failure to notify us within the deadline no longer holds us responsible for repairs nor reimbursements.
In the case of a return, the product needs to be packaged in the original packaging in the same way that it was packaged upon arrival to you. In the case of additional damage during the return as a result of not complying with these guidelines, we are no longer responsible for any repairs nor reimbursements.
Any pieces that are broken from the product should all be removed and carefully wrapped in a plastic bag accompanying the product. In the case of additional damage during the return as a result of not complying with these guidelines, we are no longer responsible for any repairs nor reimbursements.
Any products that are damaged after delivery and during ownership by the client, these products may be sent back for repairs by the manufacturer. Shipping costs will be indicated and are at the responsibility of the client.
For products that meet these guidelines and that are returned to us for repairs, please be advised that the manufacturer does not place a time estimate for the repairs to be done. The client will be kept informed as to the progress of these repairs, as to the receipt of the repaired product as well as the expedition of the repaired product back to the client's specified shipping address.